{"id":29037,"date":"2023-02-20T16:44:08","date_gmt":"2023-02-20T12:44:08","guid":{"rendered":"https:\/\/rapideaupark.com\/?page_id=29037"},"modified":"2026-06-18T10:16:18","modified_gmt":"2026-06-18T08:16:18","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/rapideaupark.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms of Sales"},"content":{"rendered":"
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TERMS OF SALES<\/h1>

Rapideau Raft whose head office is located at La Fresqui\u00e8re \u2013 04340 MEOLANS REVEL<\/strong><\/p>

Siret: 41195404300013 APE: 8551Z<\/p>

Agissant par l\u2019interm\u00e9diaire de son repr\u00e9sentant l\u00e9gal : Monsieur Yann LEPRETRE,\u00a0 le g\u00e9rant<\/p>

Youth & sport approval N\u00b0 00497ED0584<\/p>

By the present articles below, people wishing to do outdoor and white water activities, sports and leisure consent and accept the following general conditions:<\/p>

ARTICLE 1 \u2013 PRACTICE OF ACTIVITIES<\/strong><\/p>

The participant must ensure that they are in sufficient physical condition, be in good health and have no medical contraindications to the practice of white water sports and outdoor sports.<\/p>

The regulations, related to white water sports, impose and stipulate to be able to swim at least 50m and know how to immerse yourself under water. A specific derogation and under the responsibility of a responsible and\/or qualified adult is provided for children over 4 years old wishing to do the activity.<\/p>

ARTICLE 2 \u2013 DATE, DURATION and COVERAGE<\/strong><\/p>

2 \u2013 1\u00a0 Les dates d\u2019ouvertures<\/strong><\/p>

The "Rapid'Eau Park" leisure base under the names of "Rapid'Eau Raft" and "Aventura Park" is open from Spring school holidays from 11 a.m. to 5 p.m., in summer from 9 a.m. to 7 p.m. All Saints' Day schools.<\/p>

2 \u2013 2 Duration of Activities<\/strong><\/p>

La dur\u00e9e des activit\u00e9s varie en fonction des cat\u00e9gories<\/p>

\u00a0<\/strong><\/p>

2 \u2013 2.1 Whitewater activities<\/strong><\/p>

An appointment will be fixed according to the schedule of the moment.<\/p>

On your arrival, after the administrative confirmation of articles 1 and 3 of the T&Cs of Rapid'Eau Park at the reception, you will be invited to equip yourself for the white water activity then invite you to take the shuttle (Cf Art 2 -3.1) to take you to the boarding point of your boat (collective or individual).<\/p>

On the water, the professional guide who accompanies you throughout the activity will take the time to inform and brief you.<\/p>

All for a descent between 1h30\/1h45 with playful and essential points of the river.<\/p>

L\u2019ensemble entre l\u2019\u00e9quipement, l\u2019accompagnement \u00e0 l\u2019embarquement, la descente, le retour \u00e0 notre base et vous d\u00e9s\u00e9quiper il faut compter une petite demi-journ\u00e9e.<\/p>

Il vous sera demand\u00e9 de vous pr\u00e9senter 15 minutes en amont de l\u2019horaire de d\u00e9part afin de proc\u00e9der \u00e0 l\u2019enregistrement, au\u00a0 r\u00e8glement de la prestation et \u00e0 vous \u00e9quiper.<\/p>

\u00a0<\/strong><\/p>

2 \u2013 2.2 Tree climbing activities<\/strong><\/p>

Un horaire de d\u00e9part, en fonction de l\u2019affluence sur site, sera propos\u00e9 lors de la r\u00e9servation de la prestation.<\/p>

After the administrative confirmation of the payment of the activity at the reception, you will be invited to equip yourself for the activity.<\/p>

An operator will take the time to brief you on the safety instructions for moving at height and will remain at your disposal throughout the activity.<\/p>

L\u2019ensemble de cette activit\u00e9 est fonction de votre aisance \u00e0 \u00e9voluer sur les agr\u00e8s et des parcours et tyroliennes effectu\u00e9s.<\/p>

N\u00e9anmoins en moyenne il faut compter environ au minimum 1h30 \u00e0 2h d\u2019activit\u00e9 avec une possibilit\u00e9 d\u2019horaire illimit\u00e9.<\/p>

2 \u2013 2.3 Restauration<\/strong><\/p>

Rapid\u2019Eau Park vous propose \u00e9galement un point de restauration type snack avec possibilit\u00e9 de r\u00e9servation de vos panier repas.<\/p>

2 \u2013 2.4 Activit\u00e9s de course d\u2019orientation (CO) et jeu de piste<\/strong><\/p>

Without an appointment, or with depending on the number of people at the leisure center<\/p>

An operator will take care of briefing you on the instructions and the objectives to carry out your race.<\/p>

All of this activity depends on your ease in moving on the trails and solving the puzzles<\/p>

Nevertheless on average, it takes approximately between 1h30 to 2h at least of activity up to half a day.<\/p>

It is your responsibility to orient yourself and you must be able to return to base on your own by reading and understanding a topographical map.<\/p>

2 \u2013 3 Support<\/strong><\/p>

Each activity is monitored, guided or supervised by state graduates and trained to ensure your safety<\/p>

\u00a0<\/p>

2 \u2013 3.1 Whitewater activities<\/strong><\/p>

\u2013 Des guides qualifi\u00e9s avec brevet d\u2019\u00e9tat en eau-vive.<\/p>

\u2013 Drivers with D license for shuttles from the leisure base to boarding then from landing to the base for the return.<\/p>

2 \u2013 3.2 Tree climbing activities<\/strong><\/p>

\u2013 Qualified operators CQP Operator of Acrobatic Course at Height<\/p>

\u00a0<\/p>

ARTICLE 3 \u2013 FINANCIAL CONDITIONS\u00a0<\/strong><\/p>

3 \u2013 1 Down payment<\/strong><\/p>

A deposit equivalent to 30% of the total amount calculated on the service may be requested if the activity does not take place on the same day as the reservation.<\/p>

L\u2019acompte sera d\u00e9duit du montant total de votre facture lors de votre r\u00e8glement du montant convenu pour la prestation.<\/p>

3 \u2013 2 Paiement et R\u00e8glement du solde<\/strong><\/p>

The balance is to be paid on arrival at the "Rapid'Eau Park" leisure center before the activity.<\/p>

If this payment has already been made with one of our partners, at the Rioclar campsite or at the Barcelonnette office: Montagnes Ubaye; then it will be necessary to bring the reservation ticket which is proof of the good payment.<\/p>

Consumption and additional services not mentioned will be paid directly at the cash desk at our reception on site at the leisure base or at the Rioclar campsite.<\/p>

3 \u2013 3 Modalit\u00e9 de paiement<\/strong><\/p>

The balances of payments and payments of the amounts of the services, can be made by the following means of payment: Bank card, cash, transfer or secure CB, bank check and holiday voucher (ANCV).<\/p>

3 \u2013 4 Les Tarifs & autres conditions<\/strong><\/p>

The Tariffs are displayed in accordance with trade regulations and include:<\/p>

- Supervision by qualified and motivated guides, operators or guides<\/p>

-Materials and equipment to standards and quality for the activities<\/p>

\u2013 Le transport pour les activit\u00e9s d\u2019eau-vive<\/p>

\u00a0<\/p>

ARTICLE 4 \u2013 INSURANCE<\/strong><\/p>

The supervising staff and the \u201cRapid'Eau Park\u201d company each have Professional Civil Liability insurance, covering the various activities offered.<\/p>

"Rapid'Eau Park" is a member of the SNGPCKDA (National Union of Professional Canoe Kayak Guides and Associated Disciplines)<\/p>

The customer is responsible for all damages caused by him. He is invited to take out a holiday-type insurance contract for these various risks.<\/p>

\u00a0<\/p>

ARTICLE 5 \u2013 CANCELLATION or RETRACTION CONDITION<\/strong><\/p>

5 \u2013 1 R\u00e9tractation<\/strong><\/p>

Pour les r\u00e9servations effectu\u00e9es par courrier, t\u00e9l\u00e9phone, en agence ou par internet, le client ne b\u00e9n\u00e9ficie pas du d\u00e9lai de r\u00e9tractation, et ce, conform\u00e9ment \u00e0 l\u2019article L121-20-4 du code de la consommation relatif notamment aux prestations de services.<\/p>

\u00a0<\/p>

5 \u2013 2\u00a0 ANNULATION du fait du client<\/strong><\/p>

5 \u2013 2.1 Annulation par le Client (particulier)<\/strong><\/p>

5 \u2013 2.1.1 Annulation en amont des 15 jours qui pr\u00e9c\u00e9dent le d\u00e9but de la prestation\u00a0<\/strong>:\u00a0\u00a0 Annulation pour n\u2019importe quel motif, Rapid\u2019Eau Park proposera, si cela est possible, le report de la prestation dans le courant de la saison en cours, sinon remboursera l\u2019int\u00e9gralit\u00e9 des sommes vers\u00e9es moins les frais de dossier (10 % de la transaction avec un minimum de 20 euros).<\/p>

\u00a0<\/p>

5 \u2013 2.1.2 Annulation dans les 15 jours qui pr\u00e9c\u00e9dent le d\u00e9but de la prestation\u00a0et jusqu\u2019\u00e0 72 heures en amont de la prestation.<\/strong><\/p>

Annulation avec motif valable (maladie, blessure, d\u00e9c\u00e8s etc.) sous pr\u00e9sentation de justificatif valable, Rapid\u2019Eau Park proposera, si cela est possible, le report de la prestation dans le courant de la saison en cours, sinon remboursera l\u2019int\u00e9gralit\u00e9 des sommes vers\u00e9es moins les frais de dossier (10 % de la transaction avec un minimum de 20 euros).<\/p>

\u00a0<\/p>

5 \u2013 2.1.3 Annulation dans les 72 heures qui pr\u00e9c\u00e9dent le d\u00e9but de la prestation et\/ou jour m\u00eame de la prestation\u00a0:<\/u><\/strong><\/p>

Rapid\u2019Eau Park appliquera une retenue \u00e9gale \u00e0 50 % du prix pay\u00e9 sous pr\u00e9sentation d\u2019un certificat notifiant un motif l\u00e9gitime d\u2019annulation (maladie, blessure, d\u00e9c\u00e8s etc.).<\/p>

Dans le cas o\u00f9 aucun justificatif ne serait pr\u00e9sent\u00e9 aucun remboursement ne sera effectu\u00e9.<\/p>

\u00a0<\/strong><\/p>

5 \u2013 2.2\u00a0 Annulation par le Client (groupe)<\/strong><\/p>

\u00a0Annulation en amont des 30 jours qui pr\u00e9c\u00e9dent le d\u00e9but de la prestation\u00a0<\/strong>:\u00a0\u00a0 Annulation pour n\u2019importe quel motif, Rapid\u2019Eau Park proposera le report de la prestation dans le courant de la saison en cours, si cela est possible. Dans l\u2019impossibilit\u00e9 d\u2019un report, Rapid\u2019Eau Park conservera le montant de l\u2019acompte vers\u00e9 et ne proc\u00e9dera \u00e0 aucun remboursement.<\/p>

\u00a0<\/p>

5 \u2013 3 ANNULATION, REPORT OU EXCLUSION par la Base de Loisir\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/strong>Pour des raisons de s\u00e9curit\u00e9s, l\u2019entreprise Rapid\u2019Eau Park, se r\u00e9serve le droit \u00e0 tout moment\u00a0: de modifier, de d\u00e9placer ou d\u2019annuler les dates et heures des activit\u00e9s sur rendez-vous ou en cours, en fonction des conditions climatiques d\u00e9favorables \u00e0 la pratique de celles-ci.<\/p>

You will be offered a postponement of the activities to another appointment or, if necessary, the reimbursement of this one.<\/p>

5 \u2013 3.1 Modification de parcours<\/strong><\/p>

The activities offered by "Rapid'Eau Park" taking place in the heart of nature and in a natural environment,<\/p>

The guides and the company are able to cancel, postpone or modify the routes of the planned activities.<\/p>

Depending on weather conditions, water levels or state of the circuits and trails, \u201cRapid'Eau Park\u201d reserves the right to modify the routes, it must inform the customer as soon as possible.<\/p>

A similar course ensuring the safety of the participants, will be proposed and carried out in the same playful and sporting conditions.<\/p>

5 \u2013 3.2 Exclusion<\/strong><\/p>

Rapid\u2019Eau Park se r\u00e9serve le droit d\u2019exclure \u00e0 tout moment une personne dont le comportement est de nature \u00e0 troubler le d\u00e9roulement et la s\u00e9curit\u00e9 de l\u2019enseignement. Dans ce cas, le client ne pourra pr\u00e9tendre \u00e0 aucun remboursement.<\/p>

\u00a0<\/p>

\u00a0\u00a0\u00a0\u00a0\u00a0 ARTICLE 6 \u2013 R\u00c8GLEMENT DES LITIGES ET M\u00c9DIATION<\/strong><\/p>

\u00a0<\/strong><\/p>

\u00a0\u00a0\u00a0 Les parties s\u2019efforceront de r\u00e9soudre \u00e0 l\u2019amiable les difficult\u00e9s \u00e9ventuelles pouvant survenir dans l\u2019ex\u00e9cution du contrat. Si aucun accord amiable ne peut intervenir, tous les litiges relatifs \u00e0 la validit\u00e9, \u00e0 l\u2019interpr\u00e9tation et \u00e0 l\u2019ex\u00e9cution de la pr\u00e9sente convention seront r\u00e9gis exclusivement par les r\u00e8gles du droit fran\u00e7ais.<\/p>

\u00a0\u00a0\u00a0\u00a0\u00a0 Toutes les contestations, de quelque nature qu\u2019elles soient, rel\u00e8veront de la comp\u00e9tence des juridictions civiles et commerciales fran\u00e7aises, y compris statuant en mati\u00e8re de r\u00e9f\u00e9r\u00e9.<\/p>

\u00a0\u00a0\u00a0\u00a0\u00a0 Apr\u00e8s avoir saisi la direction de Rapid\u2019Eau Park et \u00e0 d\u00e9faut de r\u00e9ponse satisfaisante ou en l\u2019absence de r\u00e9ponse dans un d\u00e9lai de 60 jours, le client peut saisir le m\u00e9diateur du Tourisme et du Voyage, dont les coordonn\u00e9es et modalit\u00e9s de saisine sont disponibles sur son site : www.mtv.travel<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

CONDITIONS G\u00c9N\u00c9RALES DE VENTE Rapideau Raft dont le si\u00e8ge social est situ\u00e9 La Fresqui\u00e8re \u2013 04340 MEOLANS REVEL Siret : 41195404300013 APE : 8551Z Agissant par l\u2019interm\u00e9diaire de son repr\u00e9sentant l\u00e9gal : Monsieur Yann LEPRETRE,\u00a0 le g\u00e9rant Agr\u00e9ment jeunesse & sport N\u00b0 00497ED0584 Par les pr\u00e9sents articles ci-dessous, les personnes souhaitant faire des activit\u00e9s de […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-canvas.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-29037","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/rapideaupark.com\/en\/wp-json\/wp\/v2\/pages\/29037","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rapideaupark.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rapideaupark.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rapideaupark.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rapideaupark.com\/en\/wp-json\/wp\/v2\/comments?post=29037"}],"version-history":[{"count":0,"href":"https:\/\/rapideaupark.com\/en\/wp-json\/wp\/v2\/pages\/29037\/revisions"}],"wp:attachment":[{"href":"https:\/\/rapideaupark.com\/en\/wp-json\/wp\/v2\/media?parent=29037"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}